At PawTrio Care Centre, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with the Personal Data Protection Act (PDPA) and other applicable laws in Malaysia.

1. Collection of Personal Information
We may collect personal information from you when you visit our store, use our website, or interact with us in any way. The types of information we may collect include:
Contact details (name, address, phone number, email address)
Payment information (credit card details, bank account information)
Information related to your pets (e.g., pet's name, breed, age, medical history)
Any other information you voluntarily provide to us

2. Purpose of Collection and Use
We collect and use your personal information for the following purposes:
To process and fulfill your orders for pet products and services.
To provide customer support and respond to your inquiries.
To improve our products, services, and overall customer experience.
To communicate with you about promotions, events, and offers related to pet care.
To comply with legal and regulatory requirements, including obtaining necessary licenses under the Animal Welfare Act.

3. Data Sharing
We may share your personal information with third parties in the following circumstances:
With our service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
With government authorities or other third parties as required by law or to protect our legal rights.

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
Encrypting sensitive data using Secure Socket Layer (SSL) technology.
Restricting access to personal information to authorized personnel only.
Regularly monitoring our systems for security vulnerabilities.

5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your personal information, we will take reasonable steps to remove it from our systems.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any significant changes will be communicated to you through our website or other appropriate means.

By using our services or providing us with your personal information, you consent to the terms of this Privacy Policy.